1.What is Optimum Screening?
Optimum Screening is a premier background screening company equipped to handle all of your background screening needs. Whether you are a volunteer organization with thousands of members, a small business with only a few employees or an international dating website, Optimum has the tools to make sure the people you are working with are up to your standards.
2.How do I begin my background screen on Optimum Screening ?
Simply visit our website: OptimumScreening.com and click on the Begin Screen button. Our easy process will get you going in no time.
3. How long does a background screen take?
Generally speaking, 3-5 business days. But there are always factors that could make the process be faster or much slower. It just depends on the applicant.
4. What is included in my background search?
5. How do I contact Optimum Screening customer service?
Log into your portal and double-click on messages type your message to our customer service team and they will communicate back to you via our portal system. Additionally our customer service team will contact you via this portal.
6. Is my personal information safe?
Your personal information is stored at the highest level of encryption and security. Optimum Screening will never sell or share you’re confidential or personal information in any capacity with third party vendors or anyone.
7. How do I check the status of my background screen?
Please log into your portal and click on current order status.
8. What if I already did a background screening with the old provider. Do I select “renew background screen” or “start new background screen”?
Select “start new background screen” so that your information will be entered into the Optimum Screening system.